In what ways can companies effectively balance the need for strict access controls to protect customer information with the desire for a seamless and user-friendly customer experience?
Companies can effectively balance the need for strict access controls to protect customer information with a seamless and user-friendly customer experience by implementing multi-factor authentication, encryption, and regular security audits. They can also utilize data minimization techniques to only collect necessary customer information and ensure that sensitive data is stored securely. Additionally, companies can provide clear and transparent communication to customers about how their data is being used and protected to build trust and maintain a positive user experience.
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