How can businesses ensure that the implementation of communication tools and technology for internal collaboration does not lead to information overload or hinder productivity among employees?

Businesses can ensure that the implementation of communication tools and technology for internal collaboration does not lead to information overload or hinder productivity among employees by setting clear guidelines and expectations for their use. Providing training and support on how to effectively use the tools can also help employees manage the influx of information. Regularly reviewing and refining the tools being used to ensure they are meeting the needs of the employees and the organization can prevent overload. Encouraging open communication and feedback from employees about their experiences with the tools can also help identify and address any issues that may be hindering productivity.