How can brands ensure that their efforts to tailor their language to resonate with diverse audiences are genuine and not seen as tokenistic or performative?
To ensure that their efforts to tailor their language to resonate with diverse audiences are genuine and not seen as tokenistic or performative, brands should prioritize authenticity and transparency in their communication. This involves actively listening to and engaging with diverse communities to truly understand their needs and perspectives. Brands should also commit to long-term, meaningful actions that support diversity and inclusion, rather than simply making superficial changes to their messaging. Finally, brands should be willing to take accountability for any missteps and continuously strive to improve their approach to diversity and inclusion.
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