In what ways can augmented reality technology be used to enhance customer service and support interactions, ultimately improving overall customer satisfaction and retention rates?
Augmented reality technology can enhance customer service by providing real-time visual guidance to customers for troubleshooting issues or using products. This can lead to quicker problem resolution and increased customer satisfaction. Additionally, AR can offer personalized product recommendations based on customer preferences and past interactions, improving the overall shopping experience. By incorporating AR into customer service interactions, businesses can create a more engaging and interactive experience, ultimately leading to higher customer retention rates.
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