How can companies effectively assess the ROI of investing in soft skills training for their employees in terms of long-term sustainability and growth?

Companies can assess the ROI of investing in soft skills training by tracking improvements in employee productivity, employee retention rates, and customer satisfaction levels. They can also conduct surveys and interviews to gather feedback from employees on how the training has impacted their performance and job satisfaction. Additionally, companies can compare the costs of training to the benefits gained, such as increased efficiency, better teamwork, and improved communication, to determine the overall impact on long-term sustainability and growth.

Keywords

soft skills training ROI assessment employee productivity employee retention customer satisfaction

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