How can companies effectively assess the ROI of their investment in intercultural competence training for employees in relation to their overall global business success?

Companies can assess the ROI of their investment in intercultural competence training by measuring improvements in employee performance, increased collaboration across diverse teams, and enhanced customer satisfaction. They can also track the impact of training on employee retention rates, talent acquisition, and overall business growth in global markets. Utilizing surveys, feedback from employees, and performance metrics can help companies evaluate the effectiveness of intercultural competence training and its contribution to their global business success. Additionally, conducting regular assessments and comparing pre-training and post-training outcomes can provide valuable insights into the return on investment of such initiatives.