How can businesses effectively assess the long-term impact of their conflict resolution training and resources on overall company culture and productivity?

Businesses can effectively assess the long-term impact of their conflict resolution training and resources on overall company culture and productivity by implementing pre- and post-training surveys to measure changes in employee attitudes and behaviors. They can also track key performance indicators related to conflict resolution, such as reduction in employee turnover or increase in collaboration among teams. Additionally, conducting focus groups or interviews with employees to gather qualitative feedback on the effectiveness of the training can provide valuable insights. Regularly reviewing and analyzing data on conflict resolution incidents and resolutions can help businesses identify trends and areas for improvement in their training programs.