Can you describe a time when you went above and beyond to anticipate and address a customer's needs before they even realized they had them?

One time, a customer came into the store looking for a specific product that was out of stock. I took the initiative to research other stores in the area that carried the product and called ahead to reserve it for the customer. When the customer arrived, they were pleasantly surprised that I had already found a solution for them. This proactive approach not only met their needs but also exceeded their expectations, leaving a positive impression on the customer.