How can companies ensure that the metrics used to measure cross-functional collaboration are aligned with the overall goals and objectives of the organization, and what steps can be taken to address any discrepancies that may arise?

Companies can ensure that metrics used to measure cross-functional collaboration are aligned with overall goals by clearly defining objectives, communicating expectations to all teams involved, and regularly reviewing and adjusting metrics as needed. To address discrepancies, companies can facilitate open communication between teams, identify root causes of issues, and implement solutions collaboratively. Additionally, leaders can provide training and resources to support teams in achieving alignment with organizational goals.