How can companies ensure that their innovative technology not only improves their onboarding processes and customer experience, but also aligns with their overall business goals and objectives?

Companies can ensure that their innovative technology aligns with their business goals by conducting thorough research and analysis to understand the specific needs and pain points of their onboarding processes and customer experience. They should also involve key stakeholders from different departments to ensure alignment with overall business objectives. Additionally, companies should continuously monitor and evaluate the impact of the technology on their goals and make adjustments as needed to ensure success. Finally, investing in training and development for employees to effectively utilize the technology can further enhance its impact on business goals.