How can companies ensure that the gamification elements implemented in their internal CX community network are aligned with the overall goals and objectives of the organization to drive meaningful impact on employee engagement and performance?

Companies can ensure that the gamification elements in their internal CX community network are aligned with overall goals and objectives by first clearly defining these goals and objectives. They should then tailor the gamification elements to directly support these goals, such as rewarding employees for behaviors that align with company values or drive specific outcomes. Regularly monitoring and analyzing the impact of the gamification elements on employee engagement and performance is essential to ensure they are driving meaningful impact. Companies should also seek feedback from employees to continuously improve and refine the gamification elements to better align with organizational goals.