How can companies ensure that their employee recognition programs are effectively aligning with their customer experience goals through the use of technology?

Companies can ensure that their employee recognition programs are effectively aligning with their customer experience goals by utilizing technology to gather real-time customer feedback and data. This data can help identify which employees are excelling in customer service and deserve recognition. Companies can also use technology to automate the recognition process, making it more efficient and timely. Additionally, technology can be used to create personalized recognition experiences for employees based on their specific contributions to improving customer experience.