How do you ensure that the customer feedback you address aligns with your company's core values and long-term business objectives, while also meeting the immediate needs and expectations of your customers?

Immediate Needs
To ensure that customer feedback aligns with our company's core values and long-term objectives, we develop a feedback system that captures input related to these specific areas. We analyze the feedback received to identify common themes or patterns that align with our values and objectives. We prioritize addressing feedback that not only meets immediate customer needs but also contributes to our long-term business goals. By integrating customer feedback into our decision-making processes, we can ensure that we are continuously improving while staying true to our company's values and objectives.