How can companies effectively address any gaps or inconsistencies between their stated core values and the actual behaviors exhibited by employees in order to enhance overall company culture and improve customer satisfaction levels?

Companies can address gaps between stated core values and employee behaviors by first ensuring that core values are clearly communicated and understood by all employees. Regular training, feedback, and reinforcement of these values can help align employee behavior with company values. Additionally, creating a culture of accountability and recognition for employees who exemplify core values can help reinforce desired behaviors. By consistently monitoring and addressing any inconsistencies, companies can improve overall company culture and ultimately enhance customer satisfaction levels.