Can you share a specific example of a time when you had to quickly adapt to a customer's changing needs and preferences, and how you successfully handled the situation?

Customer Needs
One specific example of quickly adapting to a customer's changing needs and preferences was when a customer requested a last-minute change to their order due to dietary restrictions. I promptly communicated with the kitchen staff to accommodate the request and ensured the customer received a suitable alternative. By staying calm, prioritizing the customer's needs, and working efficiently with the team, I successfully handled the situation and left the customer satisfied with their experience.