How can leadership adapt to the constantly evolving landscape of technology to ensure seamless cross-functional collaboration and enhance customer experience in today's digital age?

Leadership can adapt to the constantly evolving technology landscape by staying informed about new technologies and trends, fostering a culture of innovation and continuous learning within the organization, and encouraging collaboration between different departments to leverage the full potential of technology. By embracing digital tools and platforms, leaders can streamline communication and workflows across functions, enabling more efficient collaboration and ultimately enhancing the customer experience. Additionally, leaders should prioritize data-driven decision-making and invest in training programs to ensure employees have the necessary skills to leverage technology effectively in their roles.