How can the principles of active listening be applied in a virtual communication setting to still effectively de-escalate conflicts and build strong relationships with others?

In a virtual communication setting, active listening principles can be applied by giving the speaker your full attention, paraphrasing their message to show understanding, and asking clarifying questions to ensure comprehension. Additionally, using nonverbal cues such as nodding or making eye contact through video calls can convey attentiveness and empathy. By actively listening in virtual interactions, conflicts can be de-escalated as both parties feel heard and understood, ultimately leading to stronger relationships built on trust and mutual respect.