How can the practice of active listening be used to navigate difficult conversations and effectively address conflicts in both personal and professional relationships?

Active listening can be used to navigate difficult conversations by demonstrating empathy, understanding, and respect towards the other person's perspective. By fully engaging in the conversation and focusing on the speaker's words, tone, and body language, active listening can help build trust and create a safe space for open communication. This approach can also help uncover underlying issues, clarify misunderstandings, and find common ground to effectively address conflicts in both personal and professional relationships. Overall, practicing active listening can foster better communication, enhance relationships, and lead to more productive and positive outcomes in challenging situations.