How can active listening contribute to conflict resolution in both personal and professional relationships?
Active listening can contribute to conflict resolution by helping individuals truly understand the other person's perspective and feelings. By actively listening, individuals can show empathy and validate the other person's emotions, which can help de-escalate the conflict. Additionally, active listening can prevent misunderstandings and miscommunication, leading to more effective problem-solving and compromise. In both personal and professional relationships, active listening fosters trust and respect, creating a more positive and collaborative environment for resolving conflicts.
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