In what ways can active listening contribute to conflict resolution and problem-solving in interpersonal relationships and work environments?

Active listening can contribute to conflict resolution and problem-solving by fostering better understanding and empathy between parties involved. By actively listening to each other's perspectives and concerns, individuals can identify common ground and find mutually beneficial solutions. This can help de-escalate conflicts and build trust in relationships. In work environments, active listening can lead to improved communication, collaboration, and productivity among team members.