How can the practice of active listening contribute to conflict resolution and problem-solving in interpersonal relationships, and what techniques can individuals employ to enhance their active listening skills in high-stress situations?
Active listening can contribute to conflict resolution and problem-solving in interpersonal relationships by fostering mutual understanding, empathy, and trust between parties. By fully engaging with the speaker and demonstrating genuine interest in their perspective, individuals can create a conducive environment for open communication and constructive dialogue. To enhance active listening skills in high-stress situations, individuals can practice techniques such as maintaining eye contact, paraphrasing the speaker's words, asking clarifying questions, and providing nonverbal cues of attentiveness, such as nodding or mirroring body language. Additionally, managing one's own emotions and staying calm under pressure can help individuals remain focused and present during challenging conversations.
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