Search results for: "exception"
7 results found.
How can CX ambassadors effectively navigate situations where customers are dissatisfied with the resolution to their request for an exception to company policies, and ensure that the customer still leaves the interaction feeling valued and respected?
CX ambassadors can effectively navigate situations where customers are dissatisfied with the resolution by actively list...
How can CX ambassadors effectively navigate situations where customers are unhappy with the resolution provided for their exception request, and ensure that the customer still walks away feeling satisfied with their overall experience with the company?
CX ambassadors can effectively navigate situations where customers are unhappy with the resolution by actively listening...