How can individuals leverage their emotional intelligence to navigate challenging power dynamics and varying personalities in order to foster a more harmonious and productive group dynamic during conflict resolution processes?

Individuals can leverage their emotional intelligence by first understanding their own emotions and reactions in challenging situations. By being self-aware, they can better regulate their emotions and respond in a calm and respectful manner. Developing empathy towards others involved in the conflict can help individuals understand different perspectives and communicate effectively. By actively listening, showing empathy, and using problem-solving skills, individuals can build trust and create a more harmonious and productive group dynamic during conflict resolution processes.