How can organizations ensure that recognition programs like "CX-Hero of the Month" are inclusive and equitable, taking into account diverse perspectives and contributions from all employees?
Organizations can ensure that recognition programs like "CX-Hero of the Month" are inclusive and equitable by establishing clear criteria for selection that values a diverse range of contributions and perspectives. They can also actively seek input from employees to ensure that the program is reflective of the entire workforce. Additionally, organizations can provide training and resources to help managers and employees recognize and appreciate the unique contributions of their colleagues. Finally, regular reviews and adjustments to the program can help ensure that it remains inclusive and equitable over time.
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