How can companies ensure that empathy is ingrained in their organizational culture and not just seen as a superficial trend or buzzword in the workplace?

Companies can ensure that empathy is ingrained in their organizational culture by incorporating it into their core values and mission statement, promoting open communication and active listening among employees, providing training and resources on empathy skills, and recognizing and rewarding empathetic behavior. It is important for leaders to model empathetic behavior and create a safe and inclusive environment where employees feel valued and supported. By consistently emphasizing the importance of empathy in all aspects of the organization, companies can ensure that it is more than just a passing trend or buzzword.